Privacy Policy

Clearheart respects your privacy and is committed to protecting the personal information you share while using our website and services. This Privacy Policy explains what information we collect, how it is used, and how we work to protect your privacy.

1. Information We Collect
We may collect limited personal information including:

Name or username
Email address
Billing and subscription information
Messages or interactions submitted through the platform
Technical information such as browser type, device information, IP address, and usage analytics

Clearheart does not sell personal information to third parties.

2. How Information Is Used
Information collected may be used to:

Provide and maintain the service
Process subscriptions and payments
Improve platform functionality and user experience
Respond to support requests
Maintain platform security and prevent misuse
Communicate important account or service updates

3. AI Conversations
Clearheart provides AI-assisted conversation experiences.
Conversations may be processed through secure third-party AI infrastructure in order to generate responses and improve service performance. While we strive to maintain privacy and discretion, users should avoid sharing highly sensitive financial, legal, medical, or confidential personal information through the platform.

4. Payments
Payments and subscription processing are handled through trusted third-party payment providers such as Stripe. Clearheart does not directly store full payment card information on its servers.

5. Cookies & Analytics
Clearheart may use cookies and basic analytics tools to:

Understand website traffic
Improve usability and performance
Maintain security and session functionality
Users may disable cookies through their browser settings if preferred.

6. Data Protection
We take reasonable technical and organizational measures to help protect user information from unauthorized access, misuse, or disclosure.
However, no online platform or electronic transmission can be guaranteed completely secure.

7. Third-Party Services
The platform may contain links or integrations involving third-party services. Clearheart is not responsible for the privacy practices or content of external services or websites.

8. Eligibility
Clearheart is intended only for adults aged 18 years or older.

9. Changes To This Policy
This Privacy Policy may be updated periodically to reflect operational, legal, or service changes. Updated versions will be posted on this page with a revised effective date.

10. Contact
For privacy-related questions or support inquiries:
[email protected]